Housing & homelessness
Shelter access, housing-resource navigation, transportation, identification, benefits and coordinated community connections.
A respectful first step
Help is closer than it feels.
A private, trauma-informed way to request homelessness and substance-use resource navigation in Orange and Los Angeles Counties.
Privacy-firstConsent-ledNo wrong door
One doorway, multiple needs
Start with what matters most today.
2 Steps Away helps people navigate complex systems without expecting them to already know which program or provider to call.
Substance use support
Respectful navigation to detox, residential and outpatient treatment, recovery supports and other appropriate resources.
One coordinated next step
We review the request, make a warm connection, follow through and report the disposition when authorization allows.
Closed-loop navigation
A referral should lead somewhere.
1NeedWe identify the priority
2NavigateWe coordinate options
3ConnectWe make a warm referral
4Follow upWe track the outcome
Referral intake
Take the first step.
This initial screen intentionally asks for limited information. A navigator can gather additional details through an approved secure process after contact and consent.
Minimum necessary information
Please do not enter diagnoses, medications, Social Security numbers, medical records or detailed treatment histories.
Partners and professionals: You may submit on someone’s behalf only with their authorization or another legally permitted basis.
Privacy by design
Dignity begins with trust.
The initial request is limited to contact, broad need and consent.
Information is used to coordinate requested support and is not sold.
Consent can be limited or withdrawn, subject to legal and operational requirements.
Pre-launch compliance notice: This version is an intake experience for review and does not transmit or store submissions. Before collecting protected health information, 2 Steps Away must activate an approved secure intake system and complete applicable HIPAA and 42 CFR Part 2 safeguards, agreements, policies, access controls and legal review.