Immediate danger? Call 911.Suicide & Crisis Lifeline: Call or text 988.View crisis guidance
A respectful first step

Help is closer than it feels.

A private, trauma-informed way to request homelessness and substance-use resource navigation in Orange and Los Angeles Counties.

Privacy-firstConsent-ledNo wrong door

One doorway, multiple needs

Start with what matters most today.

2 Steps Away helps people navigate complex systems without expecting them to already know which program or provider to call.

01

Homeless services

Housing and shelter navigation, benefits, Medi-Cal, transportation, identification and employment-resource connections.

02

Recovery support

Respectful navigation to substance-use treatment, behavioral-health resources, recovery supports and community connections.

03

Community engagement

Connections to community resources, supportive networks and meaningful opportunities that strengthen stability and inclusion.

04

Justice engagement

Reentry-resource navigation and practical support for justice-involved individuals working to overcome barriers and rebuild.

Closed-loop navigation

A referral should lead somewhere.

1NeedWe identify the priority
2NavigateWe coordinate options
3ConnectWe make a warm referral
4Follow upWe track the outcome

Referral intake

Start with a needs screening.

Select every area where support may be needed, identify the highest priority and tell us how soon help is needed. A navigator will review the complete picture and coordinate an appropriate next step.

Minimum necessary information

Please do not enter diagnoses, medications, Social Security numbers, medical records or detailed treatment histories.

Partners and professionals: You may submit on someone’s behalf only with their authorization or another legally permitted basis.

Secure needs screening

Which services may help?

Step 1 of 4
I am requesting help…
Select every area where support may be needed

Choose all that apply. This is an initial screening—not a clinical assessment.

Privacy by design

Dignity begins with trust.

Collect less

The initial request is limited to contact, broad need and consent.

Share with purpose

Information is used to coordinate requested support and is not sold.

Respect choice

Consent can be limited or withdrawn, subject to legal and operational requirements.

Secure intake notice: Referral submissions are transmitted over encrypted HTTPS to a restricted 2 Steps Away Google Workspace referral log. Access is limited to authorized personnel and protected with organizational access controls and two-step verification. Please provide only the minimum information requested and do not submit medical records, Social Security numbers or detailed treatment histories.

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This form is not monitored for emergencies.

For immediate danger call 911. For a mental health, suicide or substance-use crisis, call or text 988. For urgent local shelter information, call 211.